During the coronavirus pneumonia epidemic, everyone’s enthusiasm for work was not diminished. Because of the epidemic, we could not meet with foreign customers. We clarified the problems through video conferences. The technical department and our sales staff answered customers’ opinions on foreign inflatable dam projects online through video conferences. A series of problems. Many problems in the project were found in the online communication with customers, and appropriate response methods were adopted to solve the customer’s problems. Before communicating with the customer, the relevant departments also held a separate meeting to raise the issue.
